Expert Support

Steel is more than a material—it’s the backbone of your business.
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Service, the heart of everything we do.

It's not just about making steel. It's about forming—and keeping—relationships. At Worthington, your dedicated customer service team makes it personal. Our multifunctional approach gives you attentive project service, superior materials support, quality assurance, and resourceful solutions for your supply chain and logistics. If a problem arises, we work hard to resolve it.

Materials
Support
Two employees in branded PPE inspecting three slitted steel coils, bound and ready for shipping.

Metallurgical Support

Better materials, processes, solutions, and training.

Our experienced Materials Support team has the tools, the talents, and the technology to get you exactly the steel you need. As a steel-buying customer, you have in-person access to their support—for onsite material assessment, lab analysis, and customized training. Read about our services and explore stories of our practical, hands-on solutions.

 

Buying
Intelligence
Blue hued flat roll steel buying financial strategy map with various arrows reflecting trends.

EXPERT GUIDANCE

Navigating the steel market every hour, every day.

Our financial experts work hand in hand with our customers. Find out how we help you mitigate risk in a volatile market, including customized strategies that help you reduce speculation and protect margins. Over 60 years of purchasing steel—for ourselves and our customers—have resulted in proven approaches to buying steel smarter.

 

Supply
Chain
A Class 8 semi-truck moving down the highway around small hills.

STRATEGIC SOLUTIONS

Buying steel is hard. We make your supply chain easy.

We’re a Midwestern company strategically located near mills, with a network to serve your needs nationwide. Find out how we deliver comprehensive on-time solutions, through our wide-ranging capabilities, network partnerships, responsive service, lean manufacturing practices, and consistent quality assurance.

 

Our Impact
Building under construction with metal framing made from flat rolled steel. A blue hued blueprint of an automobile. Solar panels with a blue sky and clouds in the background held by galvanized steel ground mounts. Sunsetting between shiny acrylic coated galvanized steel grain bins.

BUSINESS SOLUTION SNAPSHOTS

Dialing in the purchasing conversation.

For a maker of lightweight steel framing… We explored creative solutions to help manage costs, including more pricing options and a scrap management program.

BUSINESS SOLUTION SNAPSHOTS

Managing changes through volatile markets.

For a major automaker bringing manufacturing back to the U.S… We collaborated with them to help align cost mechanisms and reduce their risk of steel price volatility.

BUSINESS SOLUTION SNAPSHOTS

Improving inventory turns.

For a solar manufacturer with backlog and lead time issues… Our multifunctional team capitalized on our supply chain experience to improve delivery and optimize inventory.

BUSINESS SOLUTION SNAPSHOTS

Dedicated people delivering more value.

For a maker of agricultural storage solutions... Our people collaborated on a Kanban system, to reduce capital and on-floor inventory, increase turns, and lower cycle times.

Have Questions?

We have ears to listen. And experts who answer.